🔥 Disappointing Premier Players Club - Review of Ocean Casino Resort, Atlantic City, NJ - Tripadvisor

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A review of Ocean resorts Casino Atlantic City

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Thank you so much for your 5-star review. Although the food was pretty good, the ambiance was dreadful. Top Rated. The worst aspect was their approach to serving drinks. They have a great boardwalk location which is really nice. They never changed the sheets. Supervisor of housekeeping came up and agreed with everything we found and we had our room changed.. We may try eating and playing there again, but honestly, with several other excellent casinos in town, there's not much incentive. The one sink was leaking onto counter and they left the same sheets on from night before and towels smelled and were stained.. Review of Ocean Casino Resort. We met 2 amazing bartenders there who really know how to make a drink. I love Atlantic City and have been coming down for fun little get always for the past 15 years. Royal Suites at Atlantic Palace. Show Prices. The bar area is beautiful and has big windows so you can look out over the boardwalk and ocean. Camelot34, thank you for your four star review. Check in went quickly. Visit hotel website. Nearby Hotels. Disappointing Premier Players Club. We decided to have a drink first and then dinner. We eagerly anticipate your next visit! Items on the buffet were not replenished regularly, and the selection was at best mediocre. Ocean Casino Resort. Free Wifi. Resorts Casino Hotel.{/INSERTKEYS}{/PARAGRAPH} Loretta M, we have sent you a private message and look forward to speaking with you about your recent visit at Ocean Resort! He consented to bring another round. Easy self serve parking. The staff, while not overtly rude, was not very welcoming either. Large room, clean, great view. Can't wait to have you back soon! Lobby was beautiful. The management at Ocean needs to remember that it is competing against Borgata, and several other casinos that treat their higher tier clients very well. Feeling so welcome and accommodated is like a breath of fresh air in Atlantic City. OnTheRoadAgain15, we have sent you a private message and look forward to speaking with you about your recent visit at Ocean Resort! We frequently dine at players clubs at various casinos in Atlantic City and thought with all the hype, the club at Ocean would be something special. Terrible housekeeping.. See all reviews. Thank you for choosing Ocean Resort and come back again soon! Just spectacular. I have stayed all over and usually prefer the Borgata, but after my most recent stay at Ocean Resort that may change for a number of reasons First, when booking my stay I received excellent customer service from a polite and helpful reservationist, Billie, who went above and beyond to accommodate me. He told us that he would not be able to bring them to us because our first drinks weren't He told us that he would not be able to bring them to us because our first drinks weren't empty enough. It was crowded, noisy, and decorated like a chain restaurant. We arrived on Sunday and stood in a line for over an hour to check in. Date of stay: August Trip type: Traveled with family. We waited an hour for top floor room and when got there the room was not clean.. Lori A, thank you for your 5 star review. There was only one down side in my book, which might be a plus to others I have read some other harsh reviews on this site, and I have to say I disagree. Breakfast included. A lot of people in line were VERY unhappy with this long wait time. Looking forward to seeing you again soon! I had a Black Russian which was made equally as good. We had an incredible time and would definitely go back. We appreciate your input. Although the casino floor was very attractive, the bathrooms hadn't been renovated and already showed wear. We were appalled. {PARAGRAPH}{INSERTKEYS}Although we were looking forward to visiting the new Ocean Casino for the first time last weekend, we were terribly disappointed by several aspects. The worst of the experience was the Premier Players Club. We are sorry to hear about you check in experience and trust your next check in encounter will be a better one. Secondly, at check in, Esther and Kevin were also amazing and professional. Free parking. I hope to go again in the future! Unfortunately it was far from it. Showboat Hotel. More Show less. Lowest prices for your stay. Even if you stayed at Revel in the past, give Ocean Resort a chance to win you over! We just returned from two days here. We are glad you enjoyed your time here with us. Third, the room we stayed in was lovely; Very high quality finishes, comfy beds, and even high-end Starbucks coffee in to make in the room. This needs to be addressed. First of all, although the "new" casino does feature the same expansive lobby and ocean view as the former Revel offered, little has been changed and we found it a little offensive that they were taking credit for the beauty of the ocean as if they had created it. Is that what the policy is going to be when dealing with "premier" players in my husband's case a Black Card holder. Report response as inappropriate Thank you. We are pleased you enjoyed your overall stay with us. Rest of stay was awesome. We had time to talk with them and the 2 women were so outgoing and personable that I thought they were family. We search up to sites for the lowest prices. We are so happy you had an great time here at Ocean Resort! We ordered our first round of drinks with no trouble, and halfway through our meal our waiter passed by and we ordered a second round. Guests 1 room , 2 adults , 0 children Guests 1 2. View Hotel. Log in to get trip updates and message other travelers. When we visit clubs in other casinos, not only are they happy to bring us a second round to accompany our dinner, most of the servers offer to bring one without being asked, and remember our orders. Beach in front of hotel was wonderful. We had a terrible experience.. I thought my husband was going to call the manager over on the spot. Everything and everyone was great, except the check-in process. We expressed displeasure and assured him that we would drink faster in the future. Fourth, they have a great casino Lastly, the ocean view and out door space is amazing! Like saving money? That room was better but not great.. We had taken our daughter and daughter-in-law as a treat.